Phone
(07) 5550 3311
Call us for immediate assistance with reservations, dining, or general enquiries. Our phone line is staffed 24 hours a day, 7 days a week. For reservations, please have your preferred dates ready.
Contact Us
Contact Marble Ace
We're here to help with any enquiry about your stay, dining, or visit to our casino floor. Our team is available to assist with reservations, event planning, and general questions. We aim to respond to all enquiries within one business day.
Our Address
Where are you located?
Visit us or send correspondence to our Brisbane address.
80 Ann Street, Brisbane, AustraliaWe are located in the heart of Brisbane, easily accessible by public transport. Please note that this address is for the hotel and casino complex.
Enquiry Guidance
Which contact method should I use for my enquiry?
Reservations
For room bookings, dining reservations, or event enquiries, please call or email us. Our reservations team can assist with availability and special requests. For same-day bookings, calling is recommended.
General Enquiries
For questions about our facilities, services, or policies, email is often the most convenient option. We aim to respond to emails within one business day. Please include your contact details so we can follow up if needed.
Feedback
We welcome your feedback about your experience at Marble Ace Hotel Casino. Your comments help us improve our services. Please email us with any suggestions or concerns.
Response Times
How quickly will I receive a response?
We strive to respond to all enquiries promptly and professionally.
- Phone calls are answered immediately during business hours.
- Emails are typically answered within one business day.
- For urgent matters, please call us directly.
Accessibility Information
Do you offer accessible contact options?
We are committed to ensuring all guests can contact us easily. If you require assistance with communication, please let us know and we will do our best to accommodate. Email is often a convenient option for detailed enquiries.
Privacy Assurance
How will my information be used?
We respect your privacy and will only use your contact information to respond to your enquiry. We do not share your details with third parties without your consent. For more information, please refer to our Privacy Policy.
Visit Us
Can I visit in person?
We welcome you to visit Marble Ace Hotel Casino in person.
- Our address is 80 Ann Street, Brisbane, Australia.
- Our front desk is staffed 24 hours a day for assistance.
- Please note that the casino floor has age restrictions and a dress code.
Final Call to Action
We're Ready to Help
Choose the contact method that works best for you and we'll respond as soon as possible.